You may return most new, unopened items, within 30 days of delivery for a full refund, minus shipping costs. We’ll also pay the return shipping costs ONLY if the return is a result of our error (i.e. you received an incorrect or defective item, etc.). Items must be in original, unused condition. Refunds will be processed via paypal within 2 business days after we receive the returned product.
If you need to return an item, please email us at firstname.lastname@example.org. Let us know the items you intend to return, as well as, the reason for the return. Please note that a refund will not be contingent on the reason you give us for the return. A Return Authorization Number (RAN) and instructions for shipping the products back to us will be provided to you. Packages sent to us without a RAN will NOT be accepted.